Privacy Policy

At Codeflow Dynamics Limited ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

1. Company Information

Codeflow Dynamics Limited
Office 142, 18 Young St, UNIT LGE
Edinburgh, EH2 4JB
Scotland

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Project details and requirements you share with us
• Communications between you and our company
• Any other information you choose to provide

2.2 Automatically Collected Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about projects and services
• Improve our website and services
• Send you relevant updates (with your consent)
• Comply with legal obligations
• Protect against fraud and security threats

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party (unless overridden by your rights)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist us in operating our business (e.g., hosting providers, email services)
• Professional advisers (lawyers, accountants) when necessary
• Law enforcement or regulatory bodies when required by law

All third parties are required to keep your data secure and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

8. Your Rights

Under UK data protection law, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request restriction of processing in certain circumstances
• Object: Object to processing based on legitimate interests
• Data portability: Request transfer of your data to another party
• Withdraw consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us through our contact page.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. We are committed to transparency about our use of cookies and respect your privacy choices.

9.1 Types of Cookies We Use

• Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
• Preference Cookies: Remember your choices and provide enhanced, personalized features.

9.2 Cookie Management

You can control and manage cookies through our cookie consent banner or your browser settings. However, disabling certain cookies may affect the functionality of our website.

9.3 Third-Party Cookies

We may use third-party services that set their own cookies, including:

• Google Analytics: For website analytics and performance monitoring
• FormSubmit: For contact form processing

9.4 Cookie Consent

We obtain your consent before setting non-essential cookies. You can withdraw your consent at any time by clicking the "Cookie Settings" button in our cookie banner or by contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us through our contact page.

14. Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. Visit ico.org.uk for more information.